iink

Digital Payment Processing, Financial Solutions for Claims Professionals, and Advanced Claim Settlement Tools.

About iink

iink Payments was founded in 2017 and is the first of its kind digital payments network designed to address the delays and inefficiencies plaguing the property insurance sector when it comes to payment processing and insurance claim handling for restoration professionals, claims professionals, and property owners. By offering a seamless solution that benefits public adjusters, contractors, and policyholders alike, iink is helping to make a difference in the claims industry by ensuring that money gets to where it has to go in the most efficient way possible.
iink payments

The Positive Impact On The Lives Of The Insured

When it comes to positively impacting policyholders' lives, iink Payments does this by directly addressing one of the more painful bottlenecks in the claims process: how claims professionals get paid, especially when it comes to multi-party checks from insurance claims.

iink was started because of the frustrations two of the company’s founders had in their own restoration businesses. Prior to creating iink, Ken Lollar was and still is a public adjuster. Co-founder, president, and chief revenue officer Ryan Holliday was a roofing contractor. The two worked together on property restoration jobs and dealt with the frustrations of chasing down payments—doing so was a time-consuming process that they were tired of. They wanted a better way to get properties restored after natural disasters, and thus, iink was born.

Today, iink helps ensure that claims professionals get paid efficiently, which in turn helps policyholders affected by accidents and disasters recover more quickly. This rapid response is crucial in minimizing the stress and disruption to property owners' lives following property damage.

Working With UCP Members To Benefit The Insured

As a Sponsor of United Claims Professionals (UCP), iink Payments extends its innovative solutions to UCP members to help get claims professionals paid more efficiently. As iink’s founders experienced, claims professionals are commonly tired of waiting to get paid on multi-party checks from insurance claims. They deal with payment delays, fee chasing, following up with the mortgage company, and more, which can all be a time-consuming hassle. iink solves these problems by getting claims professionals paid with more transparency and efficiency.

Now, claims professionals no longer have to go to the mail every day to send envelopes of checks. This has freed up time for in-house mortgage processors to work on more valuable tasks and has even helped them become more efficient. Plus, there’s no more having to drive around town to collect signatures, which saves them both time and money on gas. In addition, because claims professionals and their teams don’t have to go to the mail daily, they save money on mail supplies, including postage. This all works together to ensure that claims professionals working with iink get their insurance claim payments more efficiently, and because they know where payments stand at all times, through visibility on the iink app, they can offer a more responsive service for the policyholders they serve.

As a Sponsor of United Claims Professionals (UCP), iink extends its solutions to UCP members with an exclusive sign-up discount. The digital payment network aligns with UCP's mission of excellence and efficiency in claims handling and aims to provide members with tools to make claims processing less of a hassle.

Industry Leadership, Experience & Qualifications:

The leadership team at iink Payments brings firsthand experience in property damage claims and a deep understanding of the challenges that claims professionals and policyholders face. With founders who come from public adjuster and restoration contractor backgrounds, they’re uniquely equipped with insights into the claims industry necessary to create solutions tailored specifically to address the unique needs of our industry.

Accolades From The Industry:

Clients and industry partners alike praise iink Payments for its effectiveness in reducing the time and hassle associated with insurance claim payments, highlighting the platform's user-friendliness, efficiency, and the positive impact it has on the claims process.